Shipping Policy

Liyana fashions [ liyanafashions.com ] E-commerce Shipping Policy

Effective Date: 21 Feb 2024

1. Order Processing:

  • Orders are typically processed and shipped within seven [ 07 ] business days of the order date.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer the following shipping methods:

  • Standard Shipping:

    • Description: Cost-effective option with standard delivery times.

    • Pros: Affordable, suitable for non-urgent shipments.

  • Expedited Shipping:

    • Description: Faster delivery at a higher cost than standard shipping.

    • Pros: Quicker delivery, ideal for time-sensitive shipments.

  • Free Shipping:

    • Description: Promotional method where the seller covers shipping costs.

    • Pros: Attracts customers, perceived as a cost-saving benefit.

  • Shipping costs are calculated based on the selected shipping method and the destination.

3. Shipping Costs:

  • Shipping costs are calculated during the checkout process based on the weight of the items, the selected shipping method, and the destination.

  • Free shipping may be offered for orders over a certain amount only for local deliveries[ purchases above 10000 SLR].

  • Shipping costs are not included in the selling price.

4. Estimated Delivery Times:

  • Estimated delivery times vary depending on the selected shipping method and the destination.

  • Please note that these are estimates, and actual delivery times may vary.

5. International Shipping:

  • We offer international shipping to selected countries. International shipping costs and delivery times vary based on the destination.

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

6. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your order by visiting our [tracking page/link] or using the tracking number provided.

7. Shipping Delays:

  • We strive to meet our estimated delivery times, but unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays.

  • We appreciate your understanding in such situations.

8. Shipping Restrictions:

  • Some items may be restricted from international shipping due to customs regulations or other restrictions.

  • We reserve the right to refuse shipping to certain locations.

9. Change of Shipping Address:

  • If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee address changes once an order has been shipped.

10. Contact Information:

If you have any questions or concerns about our shipping policy, please contact us at info.liyanafashions@gmail.com