Return Policy

Liyana Fashions [ liyanafashions.com ] E-commerce Return Policy

Effective Date: [Date]

1. Return Eligibility:

We want you to be completely satisfied with your purchase. To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and with all tags and packaging intact.

• Returns must be initiated within 3 days from the date of delivery.

2. How to Initiate a Return:

To initiate a return, please [provide specific instructions, such as contacting customer support or using an online return form]. Please include your order number, the item(s) you wish to return, and the reason for the return.

3. Refund Process:

Upon receiving your return request and inspecting the item, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable.

4. Return Shipping:

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your return is received.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for the return and replacement of the item at no additional cost to you.

6. Exchanges:

We currently do not offer exchanges. If you need a different size, color, or item, please initiate a return and place a new order.

7. Exceptions:

Certain items may not be eligible for return, such as [provide examples, such as personalized or specific]. Please check the product description for any specific return restrictions.

8. Changes to this Return Policy:

We reserve the right to update this return policy to reflect changes in our practices or applicable laws. The updated policy will be posted on our website, and the effective date will be revised accordingly.

9. Contact Us:

If you have any questions, concerns, or requests regarding returns or this return policy, please contact us at info.liyanafashions@gmail.com.

Return Form

Please complete this form and submit it to initiate a return.

Condition of Returned Items:

• The item(s) is in its original condition.

• All tags and packaging are intact.